Return & Exchanges Policy
We accept exchanges and returns paid through AFTERPAY. Item(s) must be exchanged or returned within 14 days from Delivery.
*ALL RETURNS / EXCHANGES MUST BE MADE 14 DAYS FROM DELIVERY
We offer returns/Exchanges within 14 days from the date of delivery (or desired delivered location) to your home, other address, our stockroom, etc . If it is our error, (error = wrong size shipped or damaged) we will pay for shipping back to us. Please advise us of the error/damage no later than the next day of receving your order via email. Buyer is responsible for return shipping costs, & original shipping costs is not refundable. Buyer will also incur a 15% restocking fee.
All Returns must be unworn in same new condition as received. All returns are mailed via USPS to:
BE CHIC NEW YORK RETURNS
PO BOX 330248
BROOKLYN NY 11233
*EXCHANGES (How to Exchange your item)
Exchanges are based on availability of stock, and buyer pays all shipping fees on exchanges. Please follow these steps:
- First, "Message Us" or Email us your exchange request.
- If your exchanged request is approved, we will email you a shipping label.
- The shipping label (fee) will be deducted from your exchange/return order.
- Find the item you wish to exchange.
- Purchase it like a brand new order, checkout & PAY for it immediately.
- You will receive a new order number for the new purchase.
- Standard shipping will take place for your new order.
- Return your exchange item(s) to our return address.
- Please write "Exchange" on the packing slip.
- When we receive your exchange item, we will process your request for the exchange item if in stock (Less the return shipping fee).
- Buyer is responsible for the shipping costs, a shipping fee will be sent to you for payment, after payment is made- your order will be ship to the same shipping address on your original order.
*NO RETURNS OR EXCHANGES ON ALL JEWELRY
All Jewelry are Non-refundable, and cannot be returned or exchanged.
*NO RETURNS ON CLEARANCE, SALE ITEMS!
Clearance & Sale items are Not returnable, exhangable or refundable.
*HAVE MORE QUESTIONS, OR CONCERNS:
You can email us or message us with any concerns to addresses below:By Email: firstname.lastname@example.org
By Message: From our homepage click the "Message Us" Tab (located on the bottom right) .