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Return & Exchanges Policy

*How do you handle returns/exchanges 

RETURNS & EXCHANGES

There are ONLY EXCHANGES on AFTERPAY PAYMENT PURCHASES, or Store Credit. Customers are responsible for shipping fees.  

We offer returns/Exchanges within 14 days from the date of delivery (or desired delivered location) to your home, other address, our stockroom, etc . If it is our error, (error = wrong size shipped or damaged) we will pay for shipping back to us. Please advise us of the error/damage no later than the next day of receving your order via email.  ​Buyer is responsible for return shipping costs, & original shipping costs is not refundable. Buyer will also incur a 15% restocking fee. 

All Returns must be unworn in same new condition as received. All returns​ are mailed via USPS to: 

BE CHIC NEW YORK RETURNS
PO BOX 330248
BROOKLYN NY 11233

 

EXCHANGES

Exchanges are based on availability of stock, and buyer pays all shipping fees on exchanges. Please follow these steps:

  • Find the item you wish to exchange for.
  • Purchase it like a brand new order, checkout & PAY for it immediately.
  • You will receive a new order number for the new purchase.
  • Follow the return policy to return your unwanted items.
  • Please write "Exchange" on the packing slip.
  • You will be charge shipping fees for the exchanged item.

 

*Clearance & Final Sale items or any items $20 or Less are not returnable, exhangable or refundable.

 

*How can I contact you about my returns/exchanges?  

Send an email to cdurham@bechicnewyork.com 
Or,
Instant Message us from our homepage by clicking the "Message Us" Tab (located on the bottom left) .

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